Return & Refund Policy
Thanks for shopping at UKSM. If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
As printing and shipping is handled by an external company, we can not offer a replacement.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. Returned items must be in good condition to qualify for a refund.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. If your refund is accepted you will receive the original cost of the item(s) and the cost of the original postage.
If you have any questions on how to return your item to us, contact us via https://uksmlive.com/contact/